Sunday, December 29, 2019

The Organization Behaviors Of Enron Essay - 1390 Words

The Organization Behaviors of Enron Introduction Enron is considered America’s largest corporate failure in history and is a story about greed, fraud, and human tragedy. In 1986, Houston National Gas and Internorth, a natural gas pipeline company, merged to create Enron with Ken Lay as the chair and chief executive officer (CEO). Lay transformed the company into a high tech global operation that traded water, energy, broadband, and electricity. In less than a year, problems arose of fraud and an investigation confirmed inaccuracies with the companies accounting records. In 2000, Enron’s gross revenues exceeded $100 billion, yet no one really knew how Enron was making its money (Stein Pinto, 2011). In September 2001 when bankruptcy was imminent, top executives secretively took their stock options worth millions while encouraging employees to keep theirs in the company. Three months later, more than 20,000 employees lost their jobs, insurance, and pensions when Enron announced bankruptcy. The movie Enron, The S martest Guys in the Room, is about how management, leadership, and organizational structures failed and caused unnecessary harm to many people (Gibney, 2005). This paper will look at how organizational behaviors including; ethics, culture, and leadership styles of top executive leaders caused the debacle of Enron. Ethics The three most notable executives at Enron were Jeff Skilling, Ken Lay and Andrew Fastow. Jeff Skilling believed that the only thing thatShow MoreRelatedEthical Issues Faced By Enron Should Have Be Aware Of Certain Risk Factors1301 Words   |  6 PagesEthical Problems Head On Enron should have be aware of certain risk factors can lead to unethical behavior. Top management must adhere and emulate the highest ethical standards. In order to stop unethical behavior within an organization, there must be a way employees to discuss their experiences with someone outside the organization. This creates a firewall between employees and management where fear of retribution for their actions does not exist. Addressing unethical behavior quickly and thoroughlyRead MoreEthics Reflection Paper1094 Words   |  5 PagesEthics Reflection Paper STR/581 July 26, 2010 University of Phoenix Ethics Reflection Paper Before WorldCom and Enron, many organizations unconditionally placed social and ethical responsibility with administrative legal and compliance obligations, regulations and rules. Today, a company’s ethical behavior is vital to the success of the company. Consumers not only expect but demand that a company is visible in their practices and are held accountable for their actions; be itRead MoreWeek 2 Essay747 Words   |  3 Pageschanging economy. Organizations around the world are penalized for failing to follow the new laws or sanctioned by the security exchange commission. The precautions are put in place to help protect the organizations shareholders and investors.   Ã‚  Ã‚  Ã‚  Ã‚  One of the largest known corporation’s entities years ago was known as Enron. The downfall of Enron occurred because the organization failed to train his or her business executive’s how to investigate company information and operations. If Enron had practicedRead MoreHow Ethics Influence Behavior in Organizations1010 Words   |  5 PagesHOW ETHICS INFLUENCE BEHAVIOR IN ORGANIZATIONS In reality, there are some specific regulations governing our lives. However, regulations do not restrain everything. In some aspects, ethics play a much more important role than regulations. Ethics is â€Å"the code of moral values or principles that governs the behaviors of a person or group with respect to what is right or wrong† (Daft amp; Armstrong, 2012, p.369). Unethical behavior is very common in organizations. When people need to make a decisionRead MoreA Discussion On Ethics And Law Essay1635 Words   |  7 Pages Enron, a Discussion on Ethics and Law Leadership’s Role in Ethical Dilemma As documented in a promotional video for Enron, Kenneth Lay states: â€Å"Enron is a company that deals with everyone with absolute integrity. We play by all the rules. . . We want people to leave a transaction with Enron thinking they have been dealt with in the highest possible way, as far as integrity and truthfulness and really doing our business right.† (Enron Vision and Values, 1998, 3:32) Whereas this message was intendedRead MoreBusiness Failure Paper1045 Words   |  5 Pagesthe largest energy companies in the world, Enron Corporation. I will discuss the leadership, management, and organizational structure of the company and how this failure could have been prevented. Company Overview Enron Corporation was an American energy company in downtown Houston, Texas. Enron employed more than 22,000 workers and was one of the largest companies dealing with electricity, natural gas, and communications. In the year 2000, Enron claimed revenues of over $100 billion. ByRead MoreThe Reprehensible Story Of The Enron Corporation1680 Words   |  7 Pagesreprehensible story of the Enron Corporation’s rapid rise to success followed by their consequential disgraceful fall is one that has captivated the attention of the public for more than a decade. Not only was this scandal highlighted largely due to the widespread publication of the Enron Corp’s actions in the newspapers and television but must notably their substantial contradictory actions against not only basic ethics but Enron’s published Code of Ethics. Outlining the reputation of Enron, Kenneth Lay, ChairmanRead MoreOrganizational Culture : The Demise Of Enron1489 Words   |  6 Pagescorporations but some, like Enron operate parallel to the all the good they portray but in a vacuum they operate with only their selfish desires and greed. Organizational culture can be difficult to define in a sense because it’s not a palpable concept. For example, culture is more like a tradition, belief, or something cultivated; surely it can be felt, but it can’t be grasped. Thus this paper will examine the definition of organizational culture, the demise of Enron, and discuss ways the leadershipRead MoreThe Ethics Of The Enron Collapse Of Enron1366 Words   |  6 PagesCulture of Enron Before Enron bankruptcy it was one of America’s most powerful and successful energy companies. The company thrived and pushed to be number one no matter the circumstance, in this company’s case if it meant doing it illegally. Fraud accounting, auditing, energy trading, and illegal finance was the company’s downfall leading to corruption and most of all greed. Enron was aggressive and a competitive environment. The documentary was just not giving the name â€Å"The Smartest Guys in theRead MoreOrganizational Culture : The Smartest Guys Of The Room1649 Words   |  7 Pagesdistinguishes the organization from other organizations† (Robbins 249). A strong organizational culture is one whose organization’s core values are both intensely held and widely shared. After viewing Enron: The Smartest Guys in the Room, it is obvious that Enron had not only an organizational culture that was strong, but one that was extreme and aggressive. This aggressive and str ong organizational culture discouraged both teamwork and ethical behavior and in the end it only plagued Enron until it eventually

Friday, December 20, 2019

The Importance Of A Nature Nurture Type Of Primary And...

Abstract: I have examined my role as an employee, and how some of it compares to other roles I personify. The application of a nature-nurture type of primary and secondary socialization are used. Touching on the subject is also the two factor theory, with ideas from Sheldon Stryker. Face-to-face interactions shape my employee identity, however it s more of a face-to-animal interaction. Working collectively with my team has also helped me understand what it means to be an employee, and why this identity carries so much significance to me. Every single person holds many role-identities, even though we may not think about them often. I am a daughter, sister, student, friend, Catholic, a â€Å"mom† to two dogs, a girlfriend, and an employee. I will continue to hold these identities as well as develop more in the years to come. I will soon grow into more roles as a graduate, wife, and possibly mother (sooner rather than later). All of these roles I embrace have shaped who I am and who I will be. Several of these roles have changed, while others will remain with me forever. I ve been a girlfriend before as well as an employee, and these are two of the most important roles I portray. My job is so much more than just a role - it truly is an identity. I have been able to explore my nature, strengths, and weaknesses through my job. Several social psychologists illustrate how salience predicts how one will act in their identity. Enormous emphasis is placed on my role as an employeeShow MoreRelatedSociology and Social In tegration. D.1725 Words   |  7 PagesRefresher: Socialization Student Name: 1. What concept refers to the lifelong social experience by which human beings develop their potential and learn culture? a. socialization b. personality c. human nature d. behaviorism 2. In the nature versus nurture debate, sociologists claim that: a. nature is far more important than nurture. b. nurture is far more important than nature. c. nature and nurture have equal importance. d. neither nature nor nurture creates theRead MoreSocialization6074 Words   |  25 PagesMichael Mangin SOC 1E BY NIJOLE BENOKRAITIS CHAPTER 4 - SOCIALIZATION Homework Questions MULTIPLE CHOICE QUESTIONS 1. _____ is the lifelong process of social interaction in which an individual acquires a social identify. a. The generalized other b. The looking-glass self c. Socialization d. Resocialization e. The sense of self Adrian, from the time he was born, began learning how to think and behave effectively in society. He learned language, norms, and values first from his parents and then fromRead MoreEssay on Theories2640 Words   |  11 PagesHaralambos and Holborn (1995), deviance is relative. It can only be defined in relation to a set of standards. Since no standards are fixed, deviance is not absolute. nbsp;nbsp;nbsp;nbsp;nbsp;There are two types of deviance, primary and secondary (Fulcher amp; Scott, 1999). Primary deviation is behavior that is normative to expectations of a group, but which is â€Å"normalized† by them. â€Å"While marijuana smokers might regard their smoking as acceptable, normal behavior in the company they move inRead MoreMidterm Study Guide5701 Words   |  23 Pagesdocument, so you can type the answers directly into your computer, but before you begin, I urge you to copy the document onto your hard drive (and be sure to make a back-up copy). Note: as with the Midterm Guide, you may bring this Study Guide to the examination to use in any way you see fit. But you may bring only a copy that you have downloaded and printed from your computer. As before, you may hand-write your answers and other notes directly onto the printed copy, or you may type answers and otherRead MoreSexism: Traditional Gender Role3861 Words   |  16 Pageslabour in which females act in expressive roles, providing care and security to children and offering emotional support. Man, on the other hand, should perform instrumental roles – namely, being the bread-winner in the family. Because of the stressful nature of these roles, women’s expressive and nurturing tendencies should also be used to stabilize and comfort man. This complementary division of labour, springing from a biological distinction between the sexes, would ensure the solidarity of the familyRead MorePsy 244 Essay10464 Words   |  42 Pages you’ll be exhausted, you may not finish, and even if you do, you won’t have had the opportunity to study the material in smaller chunks over a longer period (a more efficient way to study). This Guide is in the form of a Word document, so you can type the answers directly into your computer, but before you begin, I urge you to copy the document onto your hard drive (and be sure to make a back-up copy). As always, along with my office hours, I will be available before and after class to answer anyRead MoreOrganizational Culture And Leadership Of The Private Sector Within Malaysia8584 Words   |  35 Pagesempirical research and developing the variables proposed in this research including synthesizing ideas and concepts to be in coherent with the study. The first portion establishes the operational variables and definitions derived from literature and all secondary data. The second portion will be on further investigating each variable and current write up based on literature. A conceptual framework will be adopted for defining and measuring organizational culture features and last portion examines new leadershipRead MoreFactors Affecting Motivation to Learn English25117 Words   |  101 PagesENGLISH AS A SECOND LANGUAGE AMONG CHINESE STUDENTS IN JOHOR BAHRU BY OOI CHOON LEAN MP061113 EDUCATIONAL PSYCHOLOGY 581225-07-5846 SUPERVISOR ASSOC PROF DR AZIZI HJ YAHAYA ii ABSTRACT There has been an ongoing debate about the importance of the English language. Employers are lamenting that new graduates these days lack communicative proficiency in English. The purpose of this study is to determine the factors which contribute to English proficiency in Chinese students in JohorRead MoreHow Pastoral Care Policy Has Contributed to the Management of Junior Secondary Schools In Botswana23474 Words   |  94 Pagescould not be broken to the end of the study. Last but not least are our colleagues at the various junior secondary schools that we interviewed who took time out of their tight schedules and assisted us with the information we sought for our study. DECLARATION OF ETHICS We declare that the contribution of the pastoral care policy in the management of junior secondary schools in Botswana: The perspective of school managers. Is our own work and that have been indicated and acknowledgedRead MoreInflence of Parental Monitoring on Adolescent Decision Making9466 Words   |  38 Pagesand addiction. As the epidemiological data suggest, some decisions and choices made during the adolescent years can set the stage for subsequent SUDs. Previous Research Findings Researchers over the past fifteen years have sought to explore the nature of parents’ involvement in their children’s education at home and at school in order to establish effective policies for family-school programs and practices. The findings challenged commonly held assumptions about the effects of social background

Thursday, December 12, 2019

Impact of HR Strategic Planning on Hospitality Industry

Question: Discuss about theImpact of HR Strategic Planning on Hospitality Industry. Answer: Introduction: Human resource management can be considered as one of the most important matters of considerations in the recent competitive business environment. This can be regarded as a formal system for operating internal activities of a business organisation (Jackson, Schuler, Jiang, 2014). This is a fruitful way with the help of which, the employee can be managed and redirect them towards a strategic direction. Staffing, employee motivation and benefits and allocation job to the employees in accordance with their needs and demand are there major activities which are performed by HR professionals in a firm. However, as the business scenario is changing rapidly, the role of HR professionals are also changing at an increased level. Now a day, HR professionals are becoming more resourceful and innovative to achieve predetermined organisational goals and objectives. Prompt improvement of globalisation is also creating urgency among the HR professionals to improve their business process for existing in this instance competitive business environment. Present essay will highlight the impact of HR strategy and plan particularly for the case of hospitality industry (Kramar, 2014). Different factors that are shaping the activities of human resource management will be discussed. Different skills and knowledge which must be integrated within human resource management will also be evaluated. This essay will help to assess the way through which increased level of competition is modifying the role of HR professionals within the hospitality industry. Main Discussion on Human Resource Management: There are incredible numbers of factors which are creating pressure on the companies to be more and more efficient. These factors include fast progress of globalisation, increased competition level and advancement of technology and growth of labour market. It is important to note in this context that, all these factors associatively creating necessary for the firms to transform their internal functionality in order to sustain the market and increase the rate of profit margin (Kehoe Wright, 2013). It is important for the companies to change their organisational structure for which would enable them able to cope up and satisfy changing demand of customers. Society for Human Resource Management (SHRM) has stated that it is important for the HR practitioners to be more skilful and expertise for attaining predetermined business goals and objective. Proper modification in strategic planning is very much needed in this context. Presently, companies are experiencing changes in the organisational hierarchy, new methods for assigning works for the employees. At the same time, workforce priorities and demographic characteristics are also changing. All these aspects are creating increased level of pressure among the activities of human resource department of a firm to play a crucial role in terms of assisting the companies to navigate with these transitions. One of the most significant factors which are changing the role of human resource is evolving labour market. Presently, the labour market has become very much effective in order to sustain in this competitive business environment (Messersmith Wales, 2013). The economically active population is the significant factor which is acting as the driving force to boost the labour market. The structure of the economically active population is also experiencing a shift as a number of financially active women are entering the labour market (Boxell Purcell, 2011). This improving situation of the labour market and lack of skilled and efficient employees is creating difficulties for the business organisations to satisfy the expectations of the customers. This is also in the case of the hospitality industry. Presently, the hospitality industry in the UK is experiencing a lack of skilled and efficient workers which is creating a hindrance for attracting a large number of employees (Hospitality Net , 2017). Recently, UK labour market has experienced rapid changes in manufacturing jobs and quick development in the service sector. This labour market has also experienced the highest rate of self-employment and female labour market participation. De-industrialisation is one of the most significant factors results of this de-industrialisation has caused lesser jobs in manufacturing sector and decline in trade unions. Figure 1: Rate of De Centralisation in UK (Source: Economicshelp.org, 2017) These changes are creating intense pressure on the service sector to improve themselves as the entire business environment has been shifted to them. Therefore, it is important for the service sector to increase part-time jobs (Jackson, Schuler, Jiang, 2014). The flexible working hour must also be formed for generating commitment among the employees. At the same time, the human resource professionals of hospitality sector must also higher a number of female employees within the labour force as they prefer service sector rather than the manufacturing sector. Globalisation has increased the competitive pressure on the service sector to improve their business process for due to improvement in labour market flexibility. Figure 2: Improvement in labour market flexibility (Source: Economicshelp.org, 2017) It can be seen that service sector generate commitment among them to be more skilful and knowledgeable for attaining organisational goal and objective and sustain in the labour market where competition is too much high (Wright, Russell Coff, Moliterno., 2014). At the same time, rules and regulations must also be developed which can help the service sector to provide necessary protection to the workers to let them perform their assigned roles and responsibility in a cost effective manner (Dessler, 2013). This issue is generating among the higher level management of the hospitality industry to improve their brand name for strengthening the relationship with the customers. Therefore, it is prime responsibility for the management of hospitality industry to improve their recruitment process for hiring knowledgeable employees who can handle the employees and provide best service to them (Shani, Uriely, Reichel, Ginsburg, 2014). This can assist them to acquire customer loyalty by attracting a large number of potential customers and thereby improving the rate of profitability. The safe working environment must also be integrated into the workplace for motivating the employees and generate commitment among them to boost their performance level. Moreover, the human resource management of the companies must also be concerned to improve their corporate social responsibility (CSR) for availing satisfaction of the people in the community in which they are operating their business (Benavides-Vela sco, Quintana-Garca, Marchante-Lara, 2014). CSR is one of the most significant issues faced by the marketers while expanding their business in the much wider business domain. Locally acceptable business practices sometimes encounter difficulties while operating into the global market because of the conflicting rules and regulations. This forms a kind of tug-of-war in between the social responsibilities and intention towards becoming successful. It is the prime responsibility for the HR to understand the situation of the targeted market to identify their desired business practices. This can facilitate the marketers of hospitality sector to establish customised protocols for maintaining supply chain (Supanti, Butcher, Fredline, 2015). HR professionals need to acquire a perception of the local employees in terms of handling any kind of conflicting situation in the rules and regulations related to the labour market. Technology is another significant factor which is stimulating pressure on the firms to improve their business process. Develop of technology can be regarded as one of the important factors which can improve flexibility towards gaining predetermined business outcome. There are a wide number of regulatory mechanisms like advanced tools and techniques, cloud sourcing and integration of social networking sites are the effective way with the help of which a large number of consumers can be engaged in a timely and cost-effective manner (Nieves Segarra-Ciprs, Management innovation in the hotel industry. , 2015). The human resource department of hospitality industry must stimulate commitment among them to integrate new and advanced technology to boost productivity among the employees. Technology has changed the contemporary business world. In this present age, advancement of computers and introduction of information technology have a significant impact on the internal functionality of the b usiness. In recent times, it is impossible for the business organisations to run their operation without using a computer. Dowling, Festing, Engle, (2013) commented that, one of the most significant ways in which human resource management has benefited by the technology is conducting recruitment and selection process. It is important for the HR professionals of hospitality organisations to use new technology for conducting strong recruitment process by engaging most efficient HR recruiter (Nieves, Quintana, Osorio, 2014). This can provide assistance to them to hire best employees who can identify and manage changing demand customers and deliver the best service to them. Data storage and retrieval are another important consequence of the advent of technology. Performing paperwork is a very much time-consuming process. HR department of hospitality organisations should take special care towards implementing electronic imaging system which can help them to store data without wasting too much time (Stone, Deadrick, Lukaszewski, Johnson, 2015) . This can also benefit them to retrieve data in an electronic format for any further use. Technology has also made it easy for the human resource professionals to integrate simple format that is needed for letting the employees regarding their roles and responsibilities and organisational rules and regulations. According to Mello, (2011), performance management mechanism is another important consequence of technical improvement. It is important for HR professionals to use computers for measuring performance level of each employee and engage feedback of them towards the betterment of the organisation. HR managers need be technically competent to improve their efficiency and connect with a large number of employees in a very limited period of time. HR must take responsibility of undertaking HR technology strategy by building a partnership with information technology to ensure that, proper HR approach has been integrated towards solving any kind of business related problem (Leonidou, Leonidou, Fotiadis, Zeriti, 2013). A new wave of Hr technology can also act as a driving force for the HR professionals of the hospitality industry to execute must factor tools like software-as-a-service (SaaS) to improve their design of HR system in terms of satisfying changing needs of service users. Emerging economy can have a firm impact on HR practices. As the global economy is rapidly increasing, it has become vital for the human resource department to improve their production procedure for acquiring more amounts of financial resources. Economic growth can be regarded as the most significant variable which generates necessity among the marketers to be more creative innovative to challenge the economic crisis. This economic growth has a firm impact on the determining manufacturing of products and introduction of new and advanced services. At the same time, growing global economy is also a crucial determinant of the level of employment (Jones, Hillier, Comfort, 2016). Globalisation has a major influence on managing and controlling the human resources of the organisations. It is vital to integrate homogenization within organisational business strategy which can lead the marketers of hospitality sector to gather increased level of customer loyalty and satisfaction. With the enha ncement of globalisations, the hospitality organisations have to set new trends within the policy of managing a range of employees. Changes must also be made within the organisational structure for making it more flexible and linear and thereby improve efficiency within organisational functionality. However, Mondy Mondy, (2013), argued that this policy of improving organisational efficiency can create a negative impact on the employees. Therefore, Reward Management System must be incorporated into HR strategic planning in order to retain the employees within the workplace and hire part-time workers by cutting the additional cost of operation. This can assist them to run the business in a cost effective manner (Phillips Moutinho, 2014). The firms must show commitment towards exploring new business opportunities for expanding their business in the much wider business domain. Globalisation in the world economy is forcing the organisations to reshape their future business strategy to survive the in the market. It is now a widely admitted fact that, the transformation is crucial for the organisation to maintain balance in between demand and supply (Niewiadomski, 2016). Therefore, it is necessary for the entrepreneurs to change their HR practices for to manage the difficulties related to organisational change along with improving business functions for delivering high quality of services to the customers in accordance with their needs and demands. Conclusion: Changing business environment is making it necessary for the businesses to be creative and innovative to manage the higher level of revelry in the market. Formulation and implementing proper planning process is very much required for taking effective business-related decisions. Another significant factor which is needed to be considered is the application of competent business strategy. This can help the marketers to be fruitful and thereby acquiring higher rate of revenue. It is necessary to change the organisational structure for attaining the wide amount of customers. The advanced technology must also be included within business practices for attracting a higher range of tech-savvy customers in a very timely manner. Issues related to all these factors must be considered for encountering the challenges related to globalisation. Bibliography Benavides-Velasco, C. A., Quintana-Garca, C., Marchante-Lara, M. (2014). Total quality management, corporate social responsibility and performance in the hotel industry. . International Journal of Hospitality Management, 77-87. Boxell, P., Purcell, J. .. (2011). Strategy and Human Resource Management (3rd ed). London: Palgrave Macmillan . Dessler, G. (2013). Human Resource Management (13th ed). Boston : Pearson Higher Ed. . Dowling, P., Festing, M., Engle, A. (2013). International Human Resource Management (6th Ed ). South Melbourne : Cengage . Economicshelp.org. (2017, February 11). Recent changes in UK Labour markets | Economics Help. Retrieved February 11, 2017, from Economicshelp.org: https://www.economicshelp.org/labour-markets/changes-uk-labour-markets/ Hospitality Net. (2017, Febrary 11). Hospitality Net - Top Ten Issues in the Hospitality Industry for 2007 | By International Society of Hospitality Consultants (ISHC). Retrieved Febrary 11, 2017, from Hospitality Net: https://www.hospitalitynet.org/news/4029554.html Jackson, S. E., Schuler, R. S., Jiang, K. (2014). An aspirational framework for strategic human resource management. The Academy of Management Annals, 1-56. Jones, P., Hillier, D., Comfort, D. (2016). , Comfort, D. (2016). Sustainability in the hospitality industry: Some personal reflections on corporate challenges and research agendas. International Journal of Contemporary Hospitality Management, 36-67. Kehoe, R. R., Wright, P. M. (2013). The impact of high-performance human resource practices on employees attitudes and behaviors. . Journal of management, 366-391. Kramar, R. (2014). Beyond strategic human resource management: is sustainable human resource management the next approach?. . The International Journal of Human Resource Management, 1069-1089. Leonidou, L. C., Leonidou, C. N., Fotiadis, T. A., Zeriti, A. (2013). Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance. Tourism Management, 94-110. Mello, J. (2011). Strategic Human Resource Management (3rd Ed). Mason : South Western Cengage Learning . Messersmith, J. G., Wales, W. J. (2013). Entrepreneurial orientation and performance in young firms: The role of human resource management. . International Small Business Journal, 115-136. Mondy, R., Mondy, J. (2013). Human Resource Management (13th Ed). Boston : Pearson . Nieves, J., Segarra-Ciprs, M. (2015). Management innovation in the hotel industry. . Tourism Management, 51-58. Nieves, J., Quintana, A., Osorio, J. (2014). Knowledge-based resources and innovation in the hotel industry. . International Journal of Hospitality Management, 65-73. Niewiadomski, P. (2016). The globalisation of the hotel industry and the variety of emerging capitalisms in Central and Eastern Europe. . European Urban and Regional Studies, 267-288. Phillips, P., Moutinho, L. (2014). Critical review of strategic planning research in hospitality and tourism. . Annals of Tourism Research, 96-120. Shani, A., Uriely, N., Reichel, A., Ginsburg, L. (2014). Emotional labor in the hospitality industry: The influence of contextual factors. International Journal of Hospitality Management, 150-158. Stone, D. L., Deadrick, D. L., Lukaszewski, K. M., Johnson, R. (2015). The influence of technology on the future of human resource management. Human Resource Management Review, 216-231. Supanti, D., Butcher, K., Fredline, L. (2015). Enhancing the employer-employee relationship through corporate social responsibility (CSR) engagement. . International Journal of Contemporary Hospitality Management, 1479-1498. Wright, P. M., Russell Coff, Moliterno., T. P. (2014). "Strategic human capital crossing the great divide." . Journal of Management, 353-370.